FAQs
Frequently Asked Questions (FAQs)
Welcome to The Productivitist FAQ page! Here you'll find answers to common questions about our digital products, policies, and processes. If you need further assistance, feel free to reach out to us at info@theproductivitist.com.
General Questions
Q: What types of products do you offer?
A: We offer a variety of high-quality digital products designed to boost productivity and help you achieve your personal and professional goals. This includes templates, eBooks, tools, and guides.
Q: How do I access my purchased product?
A: Once your purchase is complete, you will receive a confirmation email with a download link. You can also access your product from your account on our website.
Technical Issues
Q: I’m having trouble downloading a product. What should I do?
A: If you experience issues downloading your product, please ensure your internet connection is stable. If the problem persists, contact us at info@theproductivitist.com with your order details for assistance.
Q: Can I access my purchased product on multiple devices?
A: Yes! Once downloaded, our digital products can be accessed on any compatible device.
Refund and Payment
Q: What is your refund policy?
A: Please refer to our Refund Policy for detailed information. Refunds are provided only under specific circumstances, such as technical issues, duplicate purchases, or unauthorized transactions.
Q: Can I cancel my order?
A: Unfortunately, due to the instant nature of digital downloads, orders cannot be canceled once processed.
Q: What payment methods do you accept?
A: We accept all major credit cards and secure payment options, ensuring a smooth checkout experience.
Product Usage
Q: Are your products compatible with all devices and software?
A: While we strive for maximum compatibility, please check the product details before purchasing to ensure it meets your device or software requirements.
Q: Can I share my purchased product with others?
A: No. Purchased products are for individual use only and cannot be shared, copied, or resold.
Support
Q: How can I contact customer support?
A: You can reach our support team by emailing us at info@theproductivitist.com. We aim to respond to all inquiries within 24-48 hours.
Q: Do you offer product tutorials or guides?
A: Yes, many of our products come with tutorials or usage guides to help you get started. Check the product description for more details.
Additional Questions
Q: What is the difference between PLR & MRR products?
A: PLR (Private Label Rights) products allow you to customize and rebrand the content, while MRR (Master Resell Rights) products enable you to resell the product as is without modification.
Q: What can you do with Digital PLR Hub products?
A: You can edit, rebrand, and sell the products depending on the licensing terms. Always review the product’s specific usage rights.
Q: Are there any hidden or ongoing fees?
A: No, there are no hidden or ongoing fees. You pay a one-time fee for the product and can use it as outlined in the licensing terms.
Q: What can you not do with Digital PLR Hub products?
A: You cannot share, distribute, or resell the products for free, or claim copyright ownership if the terms explicitly forbid it. Always adhere to the licensing agreement.
Q: I'm ready to make money now. How do I start?
A: Purchase a product from our store, customize it (if applicable), and start selling or using it based on the included licensing terms. For guidance, reach out to our support team for advice.